We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. To do this, we or our advertising partners may collect information about how you use or connect to our services, or the types of other websites, social media services, content and ads that you (or others using your device) visit or view or connect to our services so that we or our advertising partners may play or display ads on our services you may use, and on other devices you may use.
 

Typically, but not always, this information is collected through cookies and similar tracking technologies. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.

The legal bases upon which we will process your personal data are:

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• To perform our contract with you;

• Our legitimate interests, namely:

  • To carry out our obligations arising from any contracts entered into between you and us; and

  • To provide you with marketing updates from time to time.

• Your explicit consent to the processing of data under the terms of this policy; and/or

• To comply with our legal and regulatory obligations under applicable law.

We may share your personal information with selected third parties, including:

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• Service providers: Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them to perform services for us or on our behalf.

• If Resi or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or request, or in order to enforce or apply our Website Terms of Use or our Terms and Conditions or any other agreements; or to protect the rights, property, or safety of Resi, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction and with law enforcement agencies.

• Other members of the Resi group: where applicable, we may share your personal information with our affiliates (for example, where they provide services on our behalf) or where such sharing is otherwise necessary in accordance with the uses set out in Annex 1

We implement appropriate technical and organisational measures, including encryption, to protect your personal information against accidental or unlawful access, destruction, loss, alteration, or damage. All information you provide to us is stored on our secure servers. Any payment transactions made through our site will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

We shall not keep your personal data for longer than is necessary for the purposes for which it is processed and will in any event not retain your personal data for longer than 3 years. However, we may retain your personal data for a longer period where necessary for compliance with any legal obligations to which we are subject (including, without limitation, compliance with all relevant tax legislation), or in order to protect your vital interests or the vital interests of another person.

We will only send you marketing messages if we have your consent or, if consent is not required under applicable law, you have not opted out of receiving messages from us. You can exercise your right to prevent such processing or opt out of receiving communications at any time by contacting us at hello@resi.co.uk or by clicking on the ‘unsubscribe’ link in any marketing email or newsletter you receive from us.

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Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Any changes or updates we make to this privacy policy in the future will be posted on this page and, where appropriate, we may also notify you by email. Please check back frequently to see any changes or updates to this privacy policy

 

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to info@hearchitect.com or using our contact form.

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This privacy policy was most recently updated on 20 June 2025.